Freedom Debt Relief 2019 Review
Freedom Debt Relief, a subsidiary of Freedom Financial Network, is one of the largest debt relief companies in the nation and currently serves 38 states.
Since 2002, they have helped over 615,000 consumers settle their debts and currently lead the industry with over $10 billion in total debts resolved.
Freedom Debt Relief states that their debt resolution services are best for customers with at least $15,000 in unsecured debt and who are considering the bankruptcy process.
Freedom Debt Relief's affordable and individually customized program could help you completely resolve your debt in 24 to 48 months.
Potential clients are eligible for a 100% free no-obligation debt relief consultation to learn more about how debt settlement and consolidation can help their situation.
You can call Freedom Debt Relief and speak to a debt relief specialist who will evaluate your debts, explain the debt relief process, and give you recommendations on the best path to take based on your individual situation. Freedom Debt Relief will authorize a soft pull on your credit (which does not affect your score) to see which plan is best for you.
Once you sign up, you will have to stop making payments to your creditors and begin making monthly deposits into a savings account, which is controlled by you. The deposit you make is based on your income, debt, and other related factors.
Freedom Debt Relief negotiates with your creditors using the lump sum you have saved up and makes an offer to settle your debt. During this time, you can use Freedom Debt Relief's online dashboard to track your progress.
Currently, Freedom Debt Relief offers their services in 38 states, 3 territories, and Washington DC.
Freedom Debt Relief Pros
- #1 in Debt Settlement Clients Served: Over 615,000 clients have been enrolled in Freedom Debt Relief's program. Since 2002, over $20 billion in debt and over 4.6 million accounts have been enrolled with Freedom Debt Relief.
- #1 in Total Debt Amount Settled: Freedom Debt Relief has helped resolve over $10 billion in debt for their clients (saving them over $2 billion dollars).
- Top Industry Accreditations: Freedom Debt Relief is accredited by the American Fair Credit Council (AFCC), which ensures debt settlement companies comply with industry standards, and International Association of Professional Debt Arbitrators (IAPDA), which ensures that all Freedom Debt Relief agents to undergo a three-month training to receive this certification.
- Free Initial Consultation: Simply fill out a form on their website or call Freedom Debt Relief.
- No Upfront Fees: You only pay if and after your debts are settled.
- Fully Customized Debt Relief Plan: You receive a customized plan that best suits your budget. You will receive a free consultation, no upfront fees, and a trained debt consultant to help with the entire settlement process.
- Friendly Customer Service: Customers reviewed Freedom Debt Relief positively, reporting that employees were courteous, professional, thoroughly explained the process, and kept them updated on any changes.
- Track Your Progress: Freedom Debt Relief provides a personalized online dashboard for customers to view their progress in real time. This includes the amount you have saved, the status of your accounts, and any fees you owe. This online dashboard also lets you connect with customer service and access additional services.
Freedom Debt Relief Cons
- Credit scores can be negatively affected since reducing the debt could show up as a "charge-off" on credit reports.
- Their services are available in 38 states, 3 territories, and Washington DC, but do not include Colorado, Hawaii, Illinois, Maine, North Dakota, Oregon, Rhode Island, South Carolina, Vermont, Washington, West Virginia, and Wyoming.
- Although Freedom Debt Relief may have fees as low as 15% of the total debt enrolled, prices could also range as high as 25%. Be sure to request a free savings quote from Freedom Debt Relief before you sign up.
- Some customers reported that their debts took too long to settle. However, keep in mind that every case is unique and debt settlement timelines can vary.
Freedom Debt Relief Pricing
Freedom Debt Relief only takes unsecured debt, such as credit cards and medical bills, rather than debt that is backed by collateral, such as home and auto loans.
Freedom Debt Relief's fees for services are generally 15 to 25% of the client's total debt, which is comparable to the rest of the debt consolidation industry. This fee is based on a number of factors, including the state and the amount of debt.
Clients are given an online portal which allows 24/7 access to see progress as it happens. Freedom Debt Relief's customers only pay if their debt is reduced (no fees are charged until you see results), and the program could help resolve debt in 24-48 months.
Summary
Freedom Debt Relief is one of the largest debt settlement companies in the debt relief space and carries an industry-leading reputation of professionalism and great customer service with experienced debt consultants, all while meeting industry accreditations and backing their service with a money-back guarantee. However, their potentially high rates are a concern, so if you are interested you should call to receive a free consultation and quote from the company before moving forward.
Frequently Asked Questions
What is the minimum debt needed to qualify for Freedom Debt Relief's services?
The minimum debt needed to enroll in Freedom Debt Relief's services is $15,000.
What are Freedom Debt Relief's fees for debt reduction?
Freedom Debt Relief's fees range from 15% to 25% of the total unsecured debt enrolled in the program.
Should I include all of my credit cards in the Freedom Debt Relief program?
If you have a low balance credit card, it is advised to pay that off. However, the program will not work generally unless you enroll all of your high balance (greater than $500) credit card accounts. Open credit cards make it difficult to negotiate with creditors because they see you settling on some accounts but not others.
When does Freedom Debt Relief start negotiating with creditors?
Until you have enough money saved in your settlement account, negotiation activity is limited. The first settlement typically happens between months two and four of the customer’s program. However, this depends greatly on your monthly deposit amount, how many creditors you have enrolled in your program, and the balance on each account. In some cases, it may be more than six months before the first settlement is reached.
What happens if my debts are sent to a law firm?
Lawsuits are only filed on a small percentage of enrolled debts. However, in the case that a lawsuit is filed, Freedom Debt Relief is established with a third party service from a law firm that can negotiate with the goal of resolving the debt.
Does Freedom Debt Relief work with all types of debt?
Freedom Debt Relief deals with unsecured debts such as credit cards, medical bills, and personal loans. They don't work with secured debt like auto loans, federal student loans, or mortgages.
Will I have to take out a loan to cover my existing debts?
Freedom Debt Relief's services don't require you to take out a loan to pay off your debts. Most clients make a monthly deposit into their savings account to fund their settlement. Freedom does have a relationship with a lender, so customers who consistently make a monthly payment are eligible for a loan to pay of at least one of their settlements.
Will I owe taxes on any forgiven debt?
The IRS code states any forgiven debt from a creditor should be treated as income. However, if you are unable to pay any of your owed debts and your insolvency was greater than the amount of debt settled, you are not required to pay taxes on the amount of debt relieved. Either way, you must attach Form 982 to notify the IRS when you file your tax return.
If you are unsure of your exact situation, you can contact a tax specialist for more information.
Will late fees and interest accrue on my accounts?
Your creditors will add late fees and interest to your balances as your accounts become delinquent, so your total balance increases until a settlement is reached. Your interest will accrue even if you make minimum payments on your account. Freedom Debt Relief aims to negotiate large reductions on your debt, even with the added fees and interest.
Do I have control of the savings account that holds my funds before settlement?
Yes. Your savings account is set up in your name so you have complete control of the funds.
Reviews for Freedom Debt Relief
Why leave a review about the service here?
Your reviews are a valuable source of insight for us to improve our service as well as improve the offerings. All pros and cons submitted here are evaluated and are responded. We also share these insights with our partners so that they could improve their offerings as well.
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143 Freedom Debt Relief Consumer Reviews and Complaints
Richard Browder, on August 17, 2019
So far, as others have said, it’s the best financial decisions I’ve ever made. I’ve saved over $19,000 so far. Still got a ways to go but they’ve managed to settle on a few of my larger accounts. The key is to be patient. I was very nervous the first few months. Once those first settlements started coming in, my anxiety level went way down. Just have to wait it out. They’re customer service is excellent and they respond to questions very fast. The entire process was very smooth and transparent. I would highly recommend them to anyone is a severe financial crisis.
CAROLE LeMaster, on August 14, 2019
I am so relieved to get this help in paying off my debt. I've tried on my own before but it never worked out. I even tried to use some of my invested retirement funds once and encountered a big tax penalty which was so difficult to pay. I needed help in making good decisions that worked in my favor, not against me as a 76 yr. old retired widow living on a fixed income. This takes time but is worth the wait. Thank you!
Denise Homick, on August 07, 2019
I was always afraid of debt relief programs. After much research I called Freedom Debt Relief. They made me feel comfortable and completely sure I had chosen the right team to help me. I’m just in the beginning stages but they keep me informed at all times of any actions they are making towards settlements of my accounts. I would recommend FDR if you are feeling overwhelmed with credit card debt.
Richard Dziedzicki, on August 02, 2019
My wife and I after some medical issues and got behind with our debit we were worried as we could not see a way to resolve the issue. After some searching on the internet we found FreedomDebit Relief. We had some initial difficulties understanding the process but too date 2 are resolved and we are working towards the rest I would recommend if you need help look into there process it works.
Julie M., on July 01, 2019
What was nice about the Freedom Debt Relief is that when I spoke with my first contact, she was so, so kind. I felt like she cared and that helped me overcome any fear that I had, any concerns that I had. I’ve experienced the quality and professionalism on a first-hand basis. And this is a great company. I really believe in this company, and I know it’s doing good for people.
Barbara Shepherd, on August 22, 2019
FDR has taken all of the stress and worries of debt collectors off of my shoulders. They are handling the negotiations and the overseeing payments so I can turn my own attentions to the care of my incapacitated mom and 100% disabled hubby. Medical bills can bring down an otherwise healthy budget, like a boulder drowning us in an ocean. THANK YOU FDR and the legal team of NLL
Carol, on August 01, 2019
After joining with Freedom Dept relief, I started to actually feel the Freedom from being in debt took away from me. I choose to live a simpler debt free life and no longer under the heavy dept creditors want you in so you keep paying high interest rates. Thank you too the team of members that are very helpful anytime I have a question or need assistance.
Christine Lamb, on August 21, 2019
Enrolling in FDR was the best decision that I made. Their counseling and advice was fantastic. I sought advice regarding some accounts and each time Freedom Debt Relief laid out the positive and negative results of my decision. The customer support counselors were excellent. Again this was the wisest decision I made over a year ago.
Roderick Johnson, on July 27, 2019
I have been very pleased with Freedom Debt Relief. I have been enrolled for a little over six months, and already have had two of my larger credit card debts settled. I was very apprehensive in the beginning, but now am pleased with the progress being made toward debt resolution. I highly recommend Freedom Debt Relief.
Chriss Foster, on August 22, 2019
Excellent Customer Service! They have given me peace of mind in EVERY step of the way! I appreciate good customer service in a time where so many other companies have lost that touch. Everytime I have emailed someone, they respond quickly and if I call them, they response with a caring attitude!
Traci, on July 24, 2019
I have felt very well-informed, guided and satisfied with the entire process of working with FDR. I was very apprehensive prior to looking into them as an option for resolving our mounting debt, but have been very pleased with all parts of this process. Thank you FDR for saving us from ourselves!
Gilbert Yuselew, on August 01, 2019
Thank you FDR, what a relief knowing that creditors are finally getting paid. It was hard at the beginning but putting money into my Dedicated Account became my goal in being debt free. The I have talked to have been great,very helpful with the questions I had. I'm so glad that I found FDR.
EM, on August 07, 2019
FDR saved the day! Have been supportive and helpful EVERY step of the away - I am almost to graduation and I cannot wait to celebrate resolving the mistakes of my younger years . I would never have been able to do this without this program; I am beyond grateful I found it !
Barbara, on August 06, 2019
The best phone call I ever made when I was under stress was to Freedom Debt Relief they have taken my troubles worries and stress and turned it in to theirs so that I can live a normal life they spoke to me with such confidence I can't say enough about them
Elworth Cheek, on August 14, 2019
I am pleased with Freedom Debit Relief so far, with the way they are handling my account. I think it was one of the best decisions I have made to go with them to handle drawing down the debt of my credit cards. Would definitely recommend this program.
Patsy Vincent, on July 31, 2019
I am waiting for the last one to be taken care of. With all the health problems my husband and I are having this was a way to do the best we could with our bills. We appreciate every thing you all have done for us. Thank you for everything.
Kim, on July 29, 2019
This company has been really a help with my overwhelming credit card debt. An alternative to bankruptcy, but still paying good on what you owe. They work with the creditors until completion. If you are in need of a solution give them a try!
Tim Carlson, on August 02, 2019
I have been so grateful for the help I have gotten from Freedom Debt Relief , as I get closer to the end of my "hole" the digging out has been hard work, but so much easier because of the help they have given me. I will be grateful forever!
Marguerite Herbert, on August 12, 2019
Thank you for all the hard work you have done so far to help my situation. I was feeling so overwhelmed and am able to breathe freely now. Keep up the great job and i would recommend your financial assistance to anyone in my circle!
Sue, on August 12, 2019
I appreciate all Freedom Debit Relief is doing for me. But i called a couple of months ago to offer the balance of my debit. I sent the money and things are processing. Is there something more I can do to get this done?????
Juan Ayala, on August 02, 2019
I am very pleased with Freedom Debt Relief, they have helped me in negotiating with my creditors. They are great at what they do, I would recommend them to everyone like me that got a little overboard with debt. Thanks FDR
Oscar Medrano, on August 22, 2019
Freedom Debt Relief is the best thing I have ever done for my financial Freedom. Creditors call me and when I tell them that I signed up with Freedom Debt Relief and the don't call back. Love you Freedom Debt Relief
Stanley Sweetser, on August 06, 2019
My family was facing some extreme health problems and issues and we were thankful to find FDR and their help with in trouble finances. They took the burden and did their part and we're close to "graduation."
Rachel, on July 27, 2019
Freedom Debt Relief has been amazing to work with. Not only are our debts reducing but they have helped us several times when life got expensive to make it possible to go on. It has been a great experience.
Richard Moeslein, on July 24, 2019
I am completely satisfied with the progress F.D.R. has made in moving toward resolving my debt. What I couldn't achieve by contacting my creditors, they have taken to task, and are doing a fantastic job.
Freddy, on July 24, 2019
It works my people. Seriously...make your monthly payments and send whatever little extra you can. Trust the process and it all falls into place like they say. Do your research on IRS form 982
Lara, on August 19, 2019
I am happy with the results so far and the waiting for resolution is sometimes worrisome but knowing that FDR helps with solutions on how to deal with the debtors helps relieve that worry.
Elizabeth Williamson, on August 08, 2019
I can not tell you how happy I am that I decided to go with help from Freedom Debit. They know what to do to help, they explain the process very clearly on what to expect. Thank you.
judy german, on July 30, 2019
I'm very pleased with the kindness & helpfulness in getting my finances straighten out Everyone that I have had contact with have been so nice & pleasant. Thanks again for your help.
Sheila Small, on August 13, 2019
Freedom Debt Relief has taken so much off my plate they are a life saver couldn't have ask for any thing better they save me so much its mouth dropping. Thank you Freedom Debt Relief.
Karlene Leonard, on July 25, 2019
What a relief to have Freedom Debt Relief on my side. My spouse is seriously ill and unable to work, they gave me peace of mind so that I could put all my energy to my hubby's care.
Julie Gunther, on August 20, 2019
In the beginning I couldn't see an end. Now as time has gone by, it's getting more real how close the end is. It would never have happened without Freedom Debt that's for sure 100%
Randy Stiff, on August 22, 2019
I was making double and triple payments, and my bills were not going down. FDR has taken control, and in 8 months has already taken care of one of my bills. Highly recommended
daniel melgar, on August 01, 2019
Excellent company!! Really help me and my family to get back on track and my financial , the dashboard is easy to use and they really keep you informed of everything You in
Shawnta Crocton, on July 24, 2019
This so amazing I never thought this would help me but I was wrong and they have it’s like a weight has been lifted off my chest!! One of best decisions I’ve ever made!!
Paul Gintonio, on August 05, 2019
I am now 4 months in with 21% of my debt settled. It is great that I can focus on work and not have to deal with the Creditors and their calls since FDR is doing a good job.
John Ashby, on July 25, 2019
Since I entered Debt Relief I have made all my payments on time and am in position to pay off some of my smaller debts next year, in fact one will be paid within 3 months.
Gloria Brooks, on July 30, 2019
They have really helped me resolved my debt and hoping in the future I can get rid of some more bills for next year. Thanks so much for the support you'll have giving me.
James White, on August 18, 2019
FDR is doing a great job settling our numerous accounts in a timely manner. I would highly recommend them. So pleased with the good work being done. Thank you so much.
Jerome Pagel, on August 01, 2019
Outstanding service excellent people working there, they answer all my questions. Would rate them 10 stars if I could. Helping me very much I can’t thank them enough..
Ryan Scott Allen, on August 06, 2019
Freedom Debt Relief has helped me greatly reduce my debt. Plus, their customer service representatives are extremely professional whenever I call with a question.
mitch j kowal, on August 15, 2019
I would recommend them to anyone who has a debt and is overwhelmed by it like I was I’ve experienced the quality and professionalism on a first-hand basis.
Debra Houston, on August 05, 2019
FDR is AWESOME, in helping me resolve my debt issues. Professional, Competent, Lovely ppl to deal with...plus, a user-friendly, easy-to-use website! Wow!!!
Theresa, on August 05, 2019
The best thing I have done for a peace of mind. This company is wonderful, if I could tell each of you, please use Freedom Debt Relief for a great future.
Carol Hill, on July 30, 2019
Freedom Debt Relief has help me with paying off my debt without any problems. I can see my credit score improving greatly. I'm so glad I chose their help.
John F. Woods, on August 04, 2019
They handle everything, which relieves a lot of stress. My credit score is steadily improving. Just a little slow on working to settle the large debts.
Dolores Torres, on July 24, 2019
I am very pleased with Freedom Debt Relief ad they have been very good with the handling of our account. They're doing an excellent. Thank you so much.
Paul M Stanley, on August 02, 2019
So far things are going well. Haven't been in the program for a year yet and already have one credit card resolved and one in a settlement agreement.
Shirley Reddick, on July 23, 2019
I'm very thankful for Freedom handling my debt because I didn't what to do they are sufficient and always willing to answer any questions I have
Jessica Robinson, on August 02, 2019
Freedom Debt Relief has been so helpful and really eased my mind about this process. I’ve felt supported and no question is too small to ask!
Rose, on August 14, 2019
I have never been so satisfied with your organization. You took a large burden off my shoulders. I don’t have many more accounts to settle.
Hilary, on August 06, 2019
So far it’s been a great experience. They have keep me up to date on everything that involves pay offs. I recommend Freedom Debt Relief.
Melanie Richards, on July 23, 2019
Freedom takes care of my debt headache by taking care of everything as long as I pay my determined amount every month. It's a lifesaver.
Marlene Moyer, on August 02, 2019
From the day I called , I have been completely and absolutely satisfied. The people I spoke with took all my financial worries from me.
Doreen Waymire, on August 03, 2019
They have helped me feel better about my debt and realize there will be an end to it. Great customer service and help whenever I call.
Don Wilbanks, on August 05, 2019
Best way to get out of debt. This is the real deal. And I couldn't be happier right now. Would I do it again?.. You better believe it!
SILVIO SANCHEZ, on August 16, 2019
Fue una sabia desicion y mis cuentas están en buen progreso ahora. El servicio al cliente es excepcional por todos sus operadores.
Rosemary E Goetz, on July 23, 2019
Things appear to going well. My debt is being paid down, I’m watching my credit score slowly improve. It’s very encouraging!
Adrienne, on July 20, 2019
Freedom Debt Relief takes care of the negotiation and debt, taking off some of the hassle and work of dealing with the creditors.
Armando Menchaca, on August 09, 2019
I Have Been Pleased so Far from what I have been Briefed by Freedom Debt Relief and Keeping up with my Debt Payments. Thank You.
Lawrence M Shaw, on August 05, 2019
Very happy, you make your monthly payment and they do the rest. I’m very satisfied with their communication and results.
Annette Kennedy, on August 05, 2019
I could'nt ask for a better company for help. they are great and the people are so kind and answer your question so nice
Brenda Tillman, on August 06, 2019
I recommend Freedom Debt Relief to anyone who is having a problem paying off credit cards. They are my number one choice.
Don, on July 31, 2019
We just had our first settlement in which we had been sued. It was handled with all diligence and the outcome was good.
Ruth Rocha, on July 23, 2019
We are very happy with Freedom Debt Relief Staff that is always willing to help and understand Hats off to y’all
kathy evans, on August 02, 2019
I am very pleased with FDR getting my balances lowered and negotiating settlements! I wish I’d have done this sooner!
Terrence D McIntosh, on July 20, 2019
I feel great, knowing that I will be debt free soon. I don't have to worry about those annoying phone calls anymore.
Amy, on July 25, 2019
Although still relatively early in the process, several debts already in resolution! Very pleased with FDR this far!
Lizet Hernandez, on August 02, 2019
FDR has really helped me settle a few debts successfully and staff is always very helpful and pleasant to speak too.
Arisa, on August 05, 2019
I’m very happy with Freedom Debt Relief for their quick response And working with us to get our that’s resolved.
Donnie Sousa, on July 19, 2019
It is so nice to know, I am becoming debt free, without the hassle from creditors! Thank you, Freedom Debt Relief!!
Donna, on July 27, 2019
They have made our life so much easier and they only way I could get out of so many bills since we became disable.
ROXAN DAGOSTINO, on August 11, 2019
contacting and committing to FDR was one of the best decisions I ever made...I'm just sorry I didn't do it sooner
Angelica, on August 06, 2019
They have been amazing with lowering my debt. Also are very very helpful when I have any questions or concerns.
Iris Badilla, on July 24, 2019
Quick at resolving debt & keeping it affordable. So glad I did this & have began getting my finances in order.
Jo Carter, on July 26, 2019
Always helpful, courteous and take time to make sure your questions are answered and understood! Thank you
Janet Martin, on July 22, 2019
Freedom Debt Relief has been great! They are very easy to work with and are helping me get back on track!
Margie Henry, on July 30, 2019
Love this company they work well with you and your budget they know how to negotiate to get the best deal
Jo Ann Martin, on July 30, 2019
Has been a great program to work with. The people have all been pleasant & helpful when I had questions.
Terrell Holling, on August 05, 2019
Thank you Freedom Debt Relief for helping me with getting my debts on track when i was way over my head.
Diane, on August 09, 2019
Best decision I made. It was an easy process and the customer service has been great to work with.
carol Juriga, on August 04, 2019
I'm very happy with the progress that debit relief has made with my accounts. Thank you so much.
Patti Csontos, on August 15, 2019
I made the right decision. I just wish they could have helped with the one creditor that sued me
Verbon Harper, on August 20, 2019
I am completely satisfied with the progress F.D.R. has made in moving toward resolving my debt.
Donna Ethridge, on August 27, 2019
This has been a great experience and Freedom Debt Relief has kept me posted all the way through
Diane Cox, on July 25, 2019
Good to know they are there and taking care of helping us get out of debt. Doing a good job.
Sheila Greene, on August 16, 2019
Absolutely love what they are doing to help me! Certainly has relieved a lot of my stress!
Margaret D Johnson, on July 30, 2019
I am happy with the results that Freedom Debt Relief has given us. Thank you for your help
Suzanne, on July 26, 2019
If it wasn’t for FDR we would have lost our house long time ago. They really saved us
phyllis brandt, on July 24, 2019
i am so grateful for all the help FDR has given me in helping getting my debts settled.
Ivette Reing, on July 25, 2019
Thank you for helping me get my life back and provide financial security and stability
georgia hawkins, on August 19, 2019
I give all the credit to God this is a program for assistance from God and only Him
Nirmala Riordan, on July 23, 2019
It was THE best financial decision I have ever made to use FDR to pay off my creditors. The whole transition was so easy, I called customer service and spoke to Jennifer Aldorati, (not sure if I spelled her last name correctly) she was such a nice person and after spoke to her once I was convinced that I was making the right choice, she was professional and explained aĺl of the process in details. She was definitely one of the nicest and well informed customer service rep I ever spoke to and if I had any questions during the process, I got the answers from her as she gave me her direct line. I would recommend them to anyone who has a debt and is overwhelmed by it like I was. Hats off to them.